FAQs

FAQS POOLE DOG WALKING

How long are Jurassic Tails dog walks?
Adventure dog walks are a minimum of a 3.5 hour adventure out, this includes 90-120 minutes of active time, read more about our Adventure Dog Walks Here.

Standard solo & group dog walks are 60 minutes, walk time starts when we reach our location.

What areas do you cover for Poole dog walking?
Poole areas: Hamworthy, Upton, Lytchett Minster, Corfe Mullen, Poole Town, Parkstone, Canford Heath & Broadstone.
Areas outside of the above may be possible where other visits allow & with additional mileage costs.

What does a 60 minute dog walk include?
1. Leash & Collar Check:
Safety first! I’ll double-check your dog’s leash, collar or harness to ensure a secure and comfortable walk.

2. Tailored Exploration:
I’ll choose a varied walking route based on the dog’s breed, age, preferences & recent trips out, in my specially adapted vehicle with safety crates, ventilation, air conditioning & heating directly into the dog crates.
From scenic trails to wide-open spaces, there will be plenty of exciting sights and sniffs to keep your pup engaged & mentally stimulated.

3. Hydration & Treats on the Go:
I’ll always carry fresh water to keep your dog hydrated & treats to give where appropriate throughout the adventure.

4. Energetic Activities:
I’ll incorporate playtime activities like fetch, scent play, digging, paddling, swimming & tug-of-war (with appropriate toys) to keep them active and mentally stimulated.

5. Equipment:
Where appropriate I will provide long lines for recall practice or those that must stay on lead but love a little more freedom, I will also provide my own seat belts & travel for walks further afield, balls & first aid equipment where required.

6. Happy and Safe Return:
After a pawsome walk, I’ll return your furry friend home, happy and tired, I will check water bowls & refill if needed.
I’ll provide a quick post-walk update on their adventure with GPS screenshot, photo & include any interesting sights or sniffs they encountered.

What does a half day dog adventure include?
Jurassic Tails specialist dog adventure walks are a energetic alternative to dog day care & include so much, read our dedicated information page here >


Will my dog be walked with other dogs?
Unless you book a 1:1 walk, your pup may be walked in small groups with no more than 3 other dogs, I will match your dog with other dogs of similar personalities, energy levels & sizes.

Where will my dog be walked?
Your dog will be walked in any of the local nature spots in & around Poole & Lytchett, I try to take varied location walks to keep your pup mentally stimulated & engaged.

Will walks be off-leash?
At Jurassic Tails Poole, I prioritise leash safety for all our furry friends.
For dogs with excellent recall that I have personally signed off on, I can explore off-leash options in quieter areas.
This is only considered after a dog has shown good recall with me during walks, after I have done some recall work and trust has been built between us.
We will discuss leash preferences and explore the possibility of off-leash walks during the meet & greet consultation.

What if there is an emergency?
I am dog first-aid certified and carry a dog first aid kit with me, additionally emergency contact information for both you and your vet.
In the unlikely event of an emergency, I will prioritise your dog’s well-being and take them to the vet where deemed necessary, contacting you immediately

What is your cancellation policy?
I understand that life happens! To ensure fairness for both you, your dog & myself, I kindly ask for a minimum of 48 hours’ notice for cancellation of a scheduled walk.
Cancellations with less than 24 hours’ notice may incur a fee.
Please refer to your service agreement for full details on our cancellation policy.


CAT & REPTILE VISITS

Here at Jurassic Tails Poole, we understand the importance of keeping your feline or scaly friend happy and healthy while you’re away.
These FAQs will answer your questions about our cat and reptile visit services.

How long are cat & reptile visits?
Our visits are typically 25 minutes.
We can offer extended visits where required at an additional cost.

What areas do you cover?
Poole areas: Hamworthy, Upton, Lytchett Minster, Corfe Mullen, Poole Town, Parkstone, Canford Heath & Broadstone.
Areas outside of the above may be possible where other visits allow & with additional mileage costs.

What does a cat visit include?
1. Feeding & Fresh Water: I’ll ensure your kitty has fresh food and clean water, following your feeding instructions.
2. Litter Box Scooping: I’ll scoop the litter box to keep your cat’s environment clean and comfortable.
3. Playtime & Cuddles: I’ll shower your cat with love and attention, including playtime and cuddles (of course, if your cat enjoys them!)
4. Medication Administration: If needed, I can administer medication with your veterinarian’s instructions.
5. Peace of Mind Updates: I’ll provide a post-visit update with photos & let you know how your feline friend is doing.

What does a reptile visit include?

Craig is our reptile expert having worked for RSPCA caring for their reptiles.

1. Habitat Care: He’ll maintain your reptile’s habitat, including cleaning, misting, and adjusting temperature if needed.
2. Feeding & Hydration: He’ll ensure your reptile has fresh food and water according to their specific dietary requirements.
3. Spot Cleaning: He’ll keep your reptile’s enclosure clean and hygienic.
4. Monitoring Health: He’ll use his experience to monitor your reptile’s behaviour and overall health, alerting you to any concerns.

What if there is an emergency?
At the meet & greet beforehand we’ll request emergency contact information for you, any secondary owner, any emergency contact and your veterinarian.
In an emergency, we’ll prioritise your pet’s well-being and take them to the vet, contacting you immediately.

What is your cancellation policy?
We understand life happens! To ensure fairness, a minimum of 48 hours’ notice is appreciated for cancellation of a scheduled visit.
Less than 24 hours’ notice may incur a fee.
Please refer to your service agreement for full details on our cancellation policy.