Privacy Policy

Jurassic Tails Privacy Policy

Effective Date: 01/03/2024

A.Kewley t/a Jurassic Tails (“we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.jurassictails.co.uk] (the “Website”) and use our services.

Our checkout is protected by a SSL certificate meaning your details are fully encrypted, you can see further information regarding SSL certificates HERE

Information We Collect:

We collect several types of information when you use the Website and our services:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, billing address, and pet information. You provide this information when you register for an account, book our services, sign a contract or contact us.
  • Usage Data: We collect data about your activity on the Website, such as the pages you visit, the services you book, and the time you spend on the Website. This data is collected automatically through cookies and other tracking technologies.
  • Cookies and Other Tracking Technologies: We use cookies and other tracking technologies to collect and store certain information about your visit to the Website, such as your browser type, operating system, referral source, IP address, and browsing activity. This information helps us improve the Website and provide a better user experience.

How We Use Your Information:

We use your personal information to:

  • Provide and manage your account;
  • Process your bookings for our services;
  • Send you important information about your bookings and services;
  • Respond to your inquiries and requests;
  • Improve the Website and our services;
  • Send you marketing communications (with your consent);
  • Comply with legal and regulatory requirements.

Cookies:

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Data Sharing:

We may share your personal information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.
We will not share your personal information with any third-party for marketing purposes without your consent.

Advertising:

We use these technologies to deliver advertisements to you both on and off the Services. By using these technologies we hope to better tailor these advertisements to your interests. Sometimes this is called online behavioural or interest-based advertising. Some (but not all) of the third-party services that we use in this context participate in industry bodies that allow you to opt out of such use.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Rights:

You have the following rights regarding your personal information:

  • Access your personal information;
  • Rectify any inaccuracies in your personal information;
  • Request the erasure of your personal information;
  • Restrict the processing of your personal information;
  • Object to the processing of your personal information;
  • Withdraw your consent to the processing of your personal information (where applicable).

You can exercise these rights by contacting us at woof@jurassictails.co.uk.

Children’s Privacy:

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at woof@jurassictails.co.uk. We will delete such information from our records.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at woof@jurassictails.co.uk.